The Intelligence Library
The full versions of B2B research, guides, and reports that usually live behind a form. Read them here, free.
Latest publications
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The Zendesk AI Masterclass CX Worksheet: Assessing AI Readiness and Building an AI Agent Operating Model
Zendesk's AI Masterclass worksheet: score six AI readiness categories, then build an operating model with guardrails, monitoring cadence, and expansion plans.
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From Niche to Necessity: The Role of Satellite Connectivity in SMB Resilience
IDC analyst brief: how LEO satellites and direct-to-device connectivity keep SMBs operating through outages and extend field work beyond cell coverage.
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6x Faster at 500 Services: How Elastic Rebuilt the Kibana APM Service Map from Canvas to React DOM
Elastic rebuilt Kibana's APM service map on React Flow: ~6x faster rendering at 500 services (64.1 ms vs 392.5 ms) and ~103 KiB less JavaScript shipped.
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AI-ABM Maturity Assessment Guide (2026 Edition)
GetRev's AI-ABM maturity model: four pillars, four levels from Fragmented to Autonomous, and verified 2025 benchmarks for every buyer-journey stage.
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The Definitive Guide to GTM Targeting
GetRev's guide to GTM targeting: why firmographic filters fail, how exegraphics reveal how companies operate, and why high-fit accounts close 50–300% better.
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Winning Before They Show Up: The Early Vendor-Preference Playbook for B2B Demand Generation
GetRev's 2026 playbook on early vendor preference: 68% of B2B buyers pick a vendor before engaging, that vendor wins ~80% of the time. How to move upstream.
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Top-of-Funnel Best Practices for 2026
GetRev's 2026 guide to top-of-funnel nurture: target whole buying groups, lead with value, time outreach to need signals — plus B2B email benchmarks.
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17- account intelligence
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